Privacy Policy
Privacy Policy
This Privacy Policy explains how TrendyTechStore collects, uses and shares personal information when you visit our website, contact us or make a purchase. Our online store is hosted on Shopify.
Information we may collect
Depending on how you use the website, we may process information including:
- name, email address, telephone number and contact details;
- billing and delivery address;
- order details, selected products and transaction information;
- payment information processed through Shopify or a payment provider;
- device and browser information, IP address, time zone and cookie data;
- information about how you use our website, such as pages viewed, products and searches;
- information you provide when contacting customer service.
How we use information
We use personal information for purposes such as:
- processing and delivering orders;
- administering payments and refunds;
- sending order and service communications;
- providing customer support;
- fraud prevention, security and risk assessment;
- analysing and improving our store;
- marketing and advertising where permitted and, where required, with consent.
Shopify and service providers
We share personal information with service providers where necessary to operate the store. Shopify processes information as our ecommerce platform provider. More information about Shopify's privacy practices is available at Shopify Privacy. Payment providers, carriers, analytics providers and advertising services may also process information for their respective services.
Cookies and similar technologies
Our website can use functional, analytics, marketing and other cookies or similar technologies. Cookies can support cart functionality, security, preferences, checkout, statistics and, where permitted, personalised advertising. You can manage available privacy or cookie preferences on the website and through your browser settings.
Targeted advertising
Where legally permitted, we and our advertising partners may use information to make advertising more relevant. Depending on your location, you may have the right to opt out of certain forms of data sharing or targeted advertising. Use our Your Privacy Choices page where applicable.
Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, for administration, to perform contracts and to meet legal obligations. Actual retention periods vary by type of information.
Children
Our store is not intended to knowingly collect personal information from children without a valid legal basis or required consent. Contact us if you believe a child has provided personal information that should be removed.
Your rights
Depending on where you live and the applicable privacy law, you may have rights such as access, correction, deletion, restriction, objection, portability or withdrawal of consent. To make a request, contact us through our contact page. We may ask for information to verify your identity and request.
European Economic Area
Where the GDPR applies, we process personal information on one or more valid legal bases, such as performance of a contract, legal obligation, legitimate interests or consent. For international transfers, Shopify and other service providers use available legal mechanisms where required.
California and other U.S. privacy rights
Depending on your U.S. state of residence, you may have additional rights regarding access, deletion, correction, portability, sale or sharing of personal information and targeted advertising. Use the available privacy choices on our website or contact us to make an applicable request.
Security
We use Shopify and other service providers that apply technical and organisational measures to protect information. No internet or storage system can guarantee absolute security.
Changes
We may update this Privacy Policy when our practices, services or legal obligations change. The current version will be published on this page.
Contact and complaints
If you have a privacy question, want to exercise a right or make a complaint, contact us through our contact page. Where applicable, you can also complain to the competent supervisory authority.